Industries / Healthcare
Take administrative work off your care teams.
Revenue cycle, patient access, and reporting, under a business associate agreement. Clinical decisions stay with clinicians.
- Awaiting approval
Prior authorization packet
- Ready for review
Denial appeal draft
- Within limits
Referral intake
Audit log
- Intake agent assembled prior authorization packet
The work
The work we build, and who approves it.
Prior authorization
What AI doesAssembles the packet and flags what is missing.
Who approvesAn authorization specialist
Denial management
What AI doesSorts denials by root cause and drafts appeals.
Who approvesRevenue cycle staff
Referral and intake
What AI doesChecks referrals and routes them to scheduling.
Who approvesWithin limits. Exceptions go to staff.
Coding support
What AI doesSuggests codes and cites the note behind each one.
Who approvesCertified coders
Patient access
What AI doesAnswers routine scheduling and billing questions.
Who approvesStaff take over on request or on any clinical question
Operational reporting
What AI doesTurns reporting across sites into dashboards.
Who approvesAnalysts approve every metric
Security and compliance
Built to the rules you already answer to.
- Protected health information stays in your environment or a cloud covered by a BAA.
- Access follows the minimum necessary standard.
- Every action is recorded: who, what, and when.
Frameworks we design to
- HIPAA Privacy and Security RulesProtected health information
- HITECHBreach notification and enforcement
- Business associate agreementsVendors that handle health information
- HITRUST CSFHealthcare security framework
- SOC 2Trust services criteria
- 42 CFR Part 2Substance use disorder records
These are requirements we build to inside your program. They are not certifications held by SRV LAB.
Visit the Trust CenterYour people
What stays with your people.
- Diagnosis and treatment decisions
- Sign-off on clinical documentation
- Coding and billing attestations
- Any conversation a patient asks to have with a person
Your systems
Built around the systems you run.
Product names belong to their owners and do not imply a partnership.
Results
Measured in production.
Accelerated Urgent Care · Reporting
500,000+ patients
No patient-level data is shown.
Read the case studyMeasures we agree on up front
- Days in accounts receivable
- Initial denial rate
- Hours per prior authorization
- Time to schedule a referral
Questions
What leaders ask us.
Will you sign a business associate agreement?
Yes, before we touch protected health information.
Does patient data leave our environment?
Only if you decide it should.
Will AI make clinical decisions?
No. Clinical judgment stays with licensed clinicians.