AI in production. People in control.
We plan, build, and manage AI that helps your people do their best work.
A short film follows one business day across five operations where mistakes are expensive. Patient access answers a call, finance closes the month, engineering releases a drawing change, a defense contractor prepares a bid, and a home services team plans tomorrow's routes. In every scene, AI prepares the work and a named person approves it.
Your best people have better work to do.
AI prepares the repeat work. Your people keep the judgment.
60–70%
of employees' time goes to work activities that generative AI and other technologies have the potential to automate.
McKinsey & Company, The economic potential of generative AI, 2023Industries
Built for operations where mistakes are expensive.
- HealthcareRevenue cycle, patient access, and reporting.
- Financial servicesReconciliation, reporting, and servicing.
- Engineering and manufacturingDocument control, quality, and change management.
- Defense and governmentProposals, contracts, and compliance.
- Home servicesCall handling, dispatch, and reporting.
Services
From the first decision to daily operation.
Sovereign Intelligence
Complete Control Over Your Entire Operation.
A tablet shows the SRV LAB app: 1,248 hours returned this quarter, cycle time down from 4.8 to 3.1 days, the error rate down from 2.1% to 0.6%, and 312 approvals by nine people, with each workflow's approval mode and an audit log of every action. A phone shows the SRV LAB app's approvals: a $48,200 vendor payment that waits for a named person to approve it.
Control
Every action has an owner.
People approve anything that moves money, reaches a customer, or carries a compliance consequence.
- AssistedAI drafts. Your team finishes.
- Approval requiredAI prepares. A named person approves.
- Within limitsAI acts within your rules. Exceptions go to a person.
- Awaiting approval
Prior authorization packet
- Ready for review
Denial appeal draft
- Within limits
Referral intake
Audit log
- Intake agent assembled prior authorization packet
Security
Security at the level your industry requires.
Built to the frameworks your auditors use, inside an environment you control.
Where it runs
- Your cloud
- Government clouds
- Your data center
- Air-gapped networks
How it is protected
- Single sign-on and least privilege
- Encryption in transit and at rest
- A tamper-evident record of every action
- No training on your data
Frameworks we design to
- HIPAAProtected health information
- HITRUST CSFHealthcare security framework
- PCI DSSPayment card data
- GLBACustomer financial information
- FFIECBank technology examinations
- SR 11-7Model risk management
- CMMC 2.0Defense contractor cybersecurity
- NIST SP 800-171Controlled unclassified information
- DFARS 7012Covered defense information
- ITAR and EARExport controls
- NIST SP 800-53Federal security and privacy controls
- SOC 2Trust services criteria
- ISO/IEC 27001Information security management
- NIST AI RMFAI risk management
- ISO/IEC 42001AI management systems
Independence
We work for you, not for a model company.
Model-neutral
The right model for each task. No reseller margins.
You own it
Code, prompts, workflows, data, and documentation. From the first day.
One accountable team
The people who design it build it and run it.
Results
Measured in production.
Gardner Plumbing · Payroll preparation
30 hours to 4 minutes
Final review and approval stay with the team.
Read the case studyAccelerated Urgent Care · Reporting
500,000+ patients
No patient-level data is shown.
Read the case study
Perspectives
How we think about AI in production.
The first step
Start with a Strategy Session.
A conversation
No cost, no obligation.
The Strategy Session
About two weeks. A fixed fee, quoted in our first conversation.
A plan you keep
A 90-day plan you can use with or without us.
FAQ
Common questions.
Who approves what the AI does?
Your people. Anything that moves money, reaches a customer, or carries a compliance consequence waits for a named person.
Will it work with the systems we already run?
Yes. We build inside the EHR, ERP, core banking, and field service platforms you already run.
Is our data used to train AI models?
No. Your data never trains a model.
Are you certified for HIPAA, SOC 2, or CMMC?
These are requirements we build to inside your program. They are not certifications held by SRV LAB.
Who owns what you build?
You do, from the first day.
What does it cost to start?
The first conversation has no cost. The Strategy Session is a fixed fee, quoted in that conversation.